Customer Service Centre and Library Tel: 01482 393939
Monday 9.30am to 4.30pm
Wednesday 9.30am to 4.30pm
Thursday 9.30am to 6.30pm
Saturday 9.30am to 12.30pm
The East Riding Petuaria Centre in Brough brings two of the East Riding Council’s award-winning information services under one roof: the Customer Service Network and a state of the art library facility. This innovative service, the first of its kind in the East Riding, also features Brough Community Centre with a hall and meeting rooms to hire and an Adult Services Centre.
The library is equipped with the latest self-service technology which enables customers to issue, return and renew their own library books and media. There are also computers in the IT suite offering free internet access with a separate browsing area for children.
Residents can also access all council services from the incorporated Customer Service Network helpdesks. For example they can view planning applications, obtain concessionary travel passes and gain advice on benefit and council tax matters. There is also a payment machine for collection of all council payments, Yorkshire Water and Kingston Communication bills.
Facility Supervisor Jackie Tate manages the team who are highly trained and able to deal with all council related and library enquiries.